FAQ

A1: We specialize in a comprehensive range of metal materials, primarily including:
Steel Plates & Sheets: Carbon Steel Plate, Medium & Heavy Plate, Color Coated Sheet (PPGI/PPGL), Galvanized Sheet (GI/GL).
Steel Coils: Hot Rolled, Cold Rolled, Galvanized, and Color Coated Coils.
Steel Pipes & Tubes: Welded Steel Pipe, Seamless Steel Pipe, Structural Pipe, and Galvanized Pipe.

A2: Quality is our top priority. We implement a strict Quality Management System, which often includes ISO 9001 certification. Our process involves:
Incoming Material Inspection: Verifying the quality of raw materials.
In-process Control: Monitoring production parameters at every stage.
Final Inspection: Every batch of finished products is tested for dimensions, coating thickness, mechanical properties, and surface quality against relevant standards (GB, ASTM, JIS, etc.) before shipment.

A3: Yes, absolutely. We offer extensive customization services. We can slit, cut, or shear our coils and plates to your exact width, length, and size requirements. Please provide your detailed specifications for a precise quotation.

A4: We use robust, export-standard packaging to prevent damage during international shipping and handling. This typically includes:
Coils: Waterproof paper or plastic film, steel straps, and wooden pallets.
Sheets/Plates: Waterproof wrapping, steel straps on wooden skids.
Pipes: Bundled with steel straps and protected with plastic caps.
Customized packaging solutions are available upon request to meet your specific needs.

A5: We offer great flexibility to support both large projects and smaller businesses.
For standard products: Our MOQ can be as low as 1 ton.
For customized products: The MOQ may vary depending on the specifications. We always strive to accommodate our clients' needs, so please inquire with your requirements.

A6: Yes, we can. We are happy to provide small samples of our products for your evaluation. Some standard samples may be free of charge, but the freight cost will be borne by the customer. We can arrange courier services for you.